Terms and conditions
All Cakes made by Janet Green and Adventures in Cakes are subject to the following terms and conditions
We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non-refundable
We prefer three months’ notice on wedding cakes however we will accept short notice cakes subject to the availability of the date required.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by Adventures in Cakes as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause sweating and colours to run.
Please note cakes with sponge tiers may not be completed until the day prior to/or the day of the celebration to ensure the cakes are as fresh as possible
Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of Adventures in Cakes and are not automatic. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied. All cakes delivered to venues are photographed from different angles to show cake quality on delivery we do not accept any responsibility for loss or damage to the cake or items with the cake such as knives, decorations and stands, once the cake has been delivered to a venue or collected from our Premises , or for loss, damage or non-delivery under unavoidable or exceptional circumstances. This in no way affects your statutory rights.
Return of Hired Equipment
Deposits are taken for all equipment. All equipment must be returned within 3 days of the wedding date (unless alternative arrangements have been agreed prior to wedding in writing) or extra charges may be levied to cover hire costs. Any damages to equipment will incur a reduction of deposit returned in order to cover costs of repair or replacement